Are these fixed project prices?
Shopify setup starts at €3,500, custom design and development has an indicative range of €5,000-7,500, and a fully custom theme or complex build starts at €10,000. All exclude VAT. We agree on languages, product quantities, templates, integrations and revision rounds before kickoff. The scoped proposal confirms the project price.
Does custom design mean a completely new theme?
Not necessarily. Custom design can use a suitable existing theme with custom sections and layouts. Building a theme from scratch is a different scope, covered by a separate quote for a custom theme or complex build.
What counts towards the monthly hours?
Agreed design, development and content work, as well as meetings and reporting, count towards the included hours. Support includes 3 hours for €350 per month, Store Management 8 hours for €750, and Plus 14 hours for €1,250. Prices exclude VAT. Additional work is €100 per hour, excluding VAT, and is agreed with you first.
Which costs are separate?
All listed prices exclude VAT. Shopify subscriptions, paid themes, app subscriptions, payment processing fees and advertising budgets are separate from our agency fees.
Do store management plans include customer service or fulfilment?
Customer support and order fulfilment are separate from these plans. The monthly hours are for agreed work on the Shopify store, such as content, products, campaign pages and theme adjustments.